Infrrd
Intelligent Document Processing for Intelligent Work
Lead Mortgage Auditor – Automation, Customer Delivery
Location
United States
Posted
9 hours ago
Salary
Not specified
Bachelor Degree5 yrs expEnglish
Job Description
• Act as the primary mortgage audit SME during onboarding, pilots, and go-live phases.
• Conduct end-to-end QC validation across income, assets, credit, appraisal, compliance, and closing documentation.
• Present audit findings clearly to customers and explain system outputs in underwriting language.
• Translate underwriting and QC checklists into structured automation workflows.
• Work with Product and Engineering to clarify guideline logic, exception handling, and calculation methodologies.
• Validate AI-generated audit outputs and flag discrepancies.
• Ensure customer work is delivered accurately and within defined SLAs.
• Partner with India-based audit and DP teams to ensure consistent interpretation of guidelines.
• Identify gaps between customer guidelines and platform behavior.
• Support smooth transition from pilot to scaled delivery.
• Drive continuous process improvement and feedback loops.
Job Requirements
- 5+ years of hands-on experience in US Residential Mortgage Underwriting or Post-Closing QC with direct responsibility for full loan file review.
- Deep working knowledge of Conventional, FHA, VA, USDA, Jumbo, and Non-QM guidelines, with the ability to interpret and apply investor overlays.
- Proven experience reviewing complete loan files including income (self-employed preferred), assets, credit, appraisal, compliance, and closing documentation.
- Ability to break down complex underwriting decisions into clear, structured explanations and documented findings.
- Strong analytical skills with demonstrated ability to identify root causes, not just surface-level deficiencies.
- Comfortable engaging with customers, defending audit positions, and explaining guideline interpretations confidently.
- Experience working in distributed or cross-functional environments, collaborating with product, operations, or offshore teams.
- Ability to operate independently in a US-based remote role with required overlap across time zones.
Benefits
- Career development opportunities
- Work with global teams
- Opportunity to influence design and processes
