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Role Description

The Account Director serves as the top leadership role on client accounts within JLL Work Dynamics, developing and implementing comprehensive account plans that delight clients and ensure healthy long-term relationships.

• Anticipates client needs and delivers exceptional performance on key indicators
• Builds high-performing teams that drive operational excellence while keeping employees engaged
• Leads transformational client relationships for Fortune 500 companies
• Manages comprehensive facility management solutions across a global portfolio of over 1.6 billion square feet
• Combines strategic vision with operational excellence to translate JLL's strategy into business opportunities
• Exceeds revenue and profitability targets to secure long-term partnerships

Qualifications

• Minimum 10 years of executive leadership experience in Facility Management and Commercial Real Estate
• Demonstrated success developing Integrated Facility Management solutions for Fortune 500 organizations
• Proven track record hiring, training, and retaining teams of 100+ professionals in outsourced service environments
• Strong financial acumen with experience managing budgets and driving profitability
• Bachelor's degree with comprehensive business experience across multiple functions
• Strategic mindset with ability to see big picture while executing tactical initiatives
• Results-driven approach with capability to take corrective action decisively when performance gaps occur

Requirements

• MBA or post-graduate studies (preferred)
• Experience with complex, large, and heavily matrixed organizations (preferred)
• Commercial real estate industry trend awareness and data-driven decision making (preferred)
• Transformational leadership experience leading change with energy and resilience (preferred)
• Track record of making complex decisions and taking calculated risks in growth environments (preferred)

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Location

• Remote – Atlanta, GA
• Charlotte, NC
• Chicago, IL
• Dallas, TX
• Indianapolis, IN
• Louisville, KY
• Raleigh, NC
• St. Louis, MO