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Role Description

GDIT is seeking a Senior Business Analyst to help support the Defense Manpower Data Center (DMDC) Alternative Multi-factor Authentication Support Services (AMASS) program which is the primary authentication method for Department of War (DoW) self-service web sites.

• This position is 100% remote with minimum travel possible.
• Provide Identity Management services for more than 11 million users across 200 partner applications including US Active Duty, National Guard, Retirees, Veterans, DoW family members, Federal Employees, and Federal Contractors.
• Work closely with Business Analysts and Developers to create and document business, functional, and technical requirements.
• Participate in all stages of the Software Development Lifecycle (SDLC), including:
  • Use case development
  • Requirements creation/review
  • Application discussions
  • Testing support
  • Deployment preparation
• Maintain and update project documentation (functional specs, user guides, test plans, release notes, etc.).
• Gain hands-on experience with JIRA by creating and managing tickets and assisting with creating user stories and acceptance criteria.
• Support testing activities in development, quality assurance, and user acceptance testing environments.
• Assist with capturing and distributing meeting minutes as required.
• Learn AMASS systems and processes and build foundational knowledge with applications.
• Grow technical capabilities, such as leveraging AI.
• Demonstrate problem-solving skills with guidance and collaboration from the team.

Qualifications

• US Citizenship
• Ability to obtain DMDC Position of Trust
• BA/BS or equivalent related field
• 4 years of manual or automated testing experience
• 3 years of experience in Business Analysis, including:
  • Requirements gathering
  • Creating workflows
  • Analyzing processes
  • Creating use cases
  • Translating requirements into actionable solutions
• Experience in Technical Writing (creating tech specs, functional specs, or user manuals)
• Software project management and managing cross-functional team deliverables

Requirements

• Strong written and verbal communications
• Detail oriented and eager to learn
• Working knowledge of MS Office Suite (Word, Excel, PowerPoint)
• JIRA and SQL familiarity is a huge plus but not required; willingness to learn is essential
• Must be a quick learner with medium to high complexity IT systems
• Must be an analytical thinker with excellent communication skills

Benefits

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Flexibility: Full-flex work week to own your priorities at work and at home
• Community: Award-winning culture of innovation and a military-friendly workplace