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Role Description

The Account Director, Food leads client relationships and plays a critical role in retention and growth. This role is high-impact, client-facing, and contributes directly to revenue through individual and pod quota ownership.

In this role, you will:

• Develop strategic campaigns
• Build and expand executive relationships
• Develop expertise in Fetch’s offerings
• Apply tools and workflows to improve accuracy and efficiency across your pod
• Lead strategic conversations with brands and agencies
• Shape account progression and coach others while expanding Fetch’s impact
• Leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement

This is a full-time role that can be held from one of our US offices or remotely in the United States.

Qualifications

• 8+ years of experience in account management, partnerships, sales support, or a related field
• Direct industry experience in digital media, advertising, or consumer data
• Existing experience and contacts within media agencies, including direct engagement with planning and buying teams across major holding companies
• Strong understanding of agency planning cycles, upfronts, Joint Business Planning processes, and holding company dynamics
• Experience influencing media allocation decisions and securing incremental investment through agency relationships
• Experience driving revenue through renewals, upsells, and client growth conversations
• Strong organizational and execution skills with the ability to manage multiple priorities
• Expert in analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes
• Familiarity with AI tools (ex. ChatGPT, Gemini AI) or automation platforms (ex. Zapier) and creating new AI-enabled processes
• Strong communication and collaboration skills
• Comfort working in dynamic or evolving environments

Requirements

• Direct client vertical experience
• Experienced with CRM tools (ex. Salesforce)
• Experience coaching and collaborating with implementation, analytics, or other cross-functional teams

Compensation

At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $110,700-$124,225. The on-target earnings range for this position is $166,050-$186,337.

Discover our benefits and how our employees live rewarded at https://fetch.com/careers .