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Role Description

This role involves managing IT systems with a focus on security. You will be a key guardian of our corporate identity and infrastructure.

• Balance traditional IT helpdesk support with deep-tier management of our Enterprise Security stack—specifically, Okta, Google Workspace, and MDM (Kandji/Iru).
• Architect and improve the organization's foundational IT processes.
• Provide support to a global workforce and respond to urgent security or access issues.

Qualifications

• Experience architecting end-to-end within Kandji/Iru, Okta, and Google Workspace—ideally in a high-growth or startup environment.
• Prior experience building an IT function or infrastructure at an early-stage or scaling company.
• Direct experience supporting Senior Leadership and handling the discretion that comes with it.
• Familiarity with Okta integrations and lifecycle management workflows.
• A background in Information Security that extends beyond traditional IT support.

Requirements

• High proficiency in macOS; solid experience with Windows (10/11) and familiarity with Linux.
• Deep working knowledge of Okta and Google Workspace.
• Proven experience managing mobile devices via an MDM (Kandji preferred).
• Understanding of DNS, DHCP, IP addressing, and troubleshooting connectivity in a remote home-office context.
• Experience with malware removal, device encryption, and familiarity with compliance frameworks like SOC 2.
• Experience not only with following processes and procedures but creating them when needed.
• Experience using ITSM platforms to manage and prioritize requests.
• Proficiency with scripting languages and automation.

Benefits

• Competitive Salary
• Stock Options
• Health, Dental, and Vision Insurance
• 401(k) Employer Match
• Unlimited PTO (mandatory 10 days per year minimum)
• Annual In-person team Retreat
• Unlimited Book Budget
• Monthly Wellness Days (every third Friday of the month)