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Role Description

We are currently seeking a talented Senior Field Application Engineer based in the USA to support our product development and customer implementation efforts. The ideal candidate is a technically hands-on problem solver who sits within the engineering team, actively supporting customers through complex integrations and translating field feedback into product improvements.

• Bridging the gap between the market and our internal teams by actively translating client feedback and usage scenarios into actionable product improvements.
• Build deep technical relationships with customer architects and engineering management, serving as their primary technical advisor.
• Dealing with technical questions/issues from customers, and assisting our customers in accelerating their development of our technology.
• Training customers (alongside the engineering teams) by organising workshops and training sessions.
• Help and guide customers through the design process including architecture reviews, schematic reviews, design-in support and training customers on product features.
• Partner with Sales to identify opportunities and articulate the value of Innatera technology to secure wins.
• Collaborating actively with the SDK/EDK, architecture, and Product owner teams.

Qualifications

• At least 7 years of experience in a technical customer-facing role (FAE, System Architect, or similar roles) within the Semiconductor industry.
• Experience with AI Embedded Applications.
• Experience working in a global environment, bridging the gap between customer requirements in North America and European/Western HQ engineering teams.

Requirements

• Bachelor's degree in engineering, computer science, or a related field.
• Great coding skills in Python, C/C++.
• Knowledge of ML/AI Framework(s): TensorFlow, PyTorch.
• Knowledge of Embedded Development Kit(s), and an AI background.
• Computer architectural knowledge is a big advantage.
• Strong analytical and problem-solving skills.
• Flexibility and outstanding communication & customer service skills.

Benefits

• A dynamic working environment around a fearless engineering culture.
• Ambitious teams with the freedom to innovate.
• A Flexible working environment (work from home policy, flexible working hours, advantageous holiday scheme).
• An inclusive company culture that embraces communication, diversity, and support around holistic and personal development.