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Role Description

This role involves overseeing booking coordination, scheduling management, and reservation accuracy for our clients. It plays a key part in ensuring every detail is confirmed, documented, and executed smoothly from inquiry to final confirmation.

• Coordinate reservations, booking timelines, and scheduling logistics
• Review confirmations to ensure accuracy and completeness
• Communicate with clients to gather required information and provide updates
• Track pending items and proactively follow up on outstanding details
• Maintain organized digital records within established systems
• Ensure a seamless handoff between inquiry, booking, and confirmation stages

Qualifications

• Strong organizational and time-management skills
• Clear, professional written and verbal communication
• Ability to manage multiple client timelines simultaneously
• Comfortable working independently in a remote environment
• Tech-comfortable and confident navigating online booking platforms
• Customer service, scheduling, or administrative experience (preferred, not required)

Requirements

• Must be a citizen of the United States, United Kingdom, Mexico, Spain, Australia, or LATAM

Benefits

• Fully remote flexibility
• Structured training and ongoing mentorship
• Access to established systems and operational support
• Clear pathway for growth within a supportive team environment