• Support the designated leadership team in Revenue Cycle • Assist team members with problematic claims • Answer questions regarding operational processes • Responsible for performance and effectiveness of the department's staff • Develop short and long-term plans and objectives to improve revenue • Manage overall payment and denials trends • Work with insurance companies to identify reasons for denied payment • Collaborate with peers in Coding and Billing • Empower staff to develop methods of process improvement • Conduct systematic performance assessments • Maintain achieved improvements