• Plans and leads initial solution design discovery sessions • Responsible for the overall strategy and high-level design for implementation projects • Designs, documents, and communicates architecture and solutions to client and Origami team members • Communicates and transitions information gathered during pre-sales engagement to project team • Partners with Sales Executives to plan and lead internal kickoff • Provides guidance and direction on solution design, configuration, and best practices to Technical Consultants and other implementation team members • Provides frequent strategic input to influence software and process evolution and improvement through scheduled meetings and interactions with leadership team • Collaborates with product, development, service, and operations to establish and maintain design and configuration best practices, reusable standard configurations, documentation, and training materials • Collaborates with product and development to provide insight and feedback on product roadmap • Assists account management team with expanded sales engagements, including requirements gathering, solution design, system demos, scoping, level of effort assessment, and providing subject matter expertise • Produces solution blueprint, where applicable • Assists with configuration of the most complex solutions • Performs unit testing of assigned deliverables • Records hours worked in accordance with Origami's time entry policy • Identifies potential scope creep / out-of-scope work and escalates to Project Manager • Identifies potential expanded sales opportunities and notifies / coordinates with account management team on pursuing • Leverages Origami standard configuration where possible and follows established best practices and industry standards when designing, configuring, and consulting on solutions • Acts as a mentor to less experienced Origami colleagues • Assists with the training and onboarding of new Origami colleagues • Assists with pre-sales engagements, including requirements gathering, solution design, and providing subject matter expertise • Manages the service review process with the Sales team, including reviewing scope/services, hours estimate, and statement of work and maintains the service review fields in Salesforce • Other duties as assigned