Alight Solutions

This role involves handling inbound calls to provide financial education regarding complex retirement-related questions, investment choices, and payment options for plan participants in qualified and non-qualified retirement plans. Specialists will also offer guidance on appropriate tools, process transactional support, and work independently to research issues and develop solutions.

The AI Quality Lead will architect and drive the end-to-end AI Quality program from inception, requiring both strategic vision and technical depth to establish AI Quality processes from 0 to 1. Key duties include designing the unified AI Quality strategy, defining success metrics, and leading the development of adversarial test suites for AI solutions.

The AI Automation Engineer will be crucial in establishing the initial automation framework for AI Quality, working closely with the AI Quality Lead and developers. Responsibilities include developing and maintaining automated test suites for various AI models and integrating evaluation tools into CI/CD pipelines.

The Client Insurance Specialist is responsible for supporting new business revenue growth by collaborating with Strategic Account Executives and Enterprise Sales Executives. Focus on identifying client needs and positioning niche insurance solutions Drive incremental revenue grow...

We are seeking engineers to help design, build, and operate secure, scalable, and highly automated cloud platforms on AWS. This role is ideal for engineers who enjoy both hands-on delivery and contributing to technical direction through thoughtful design and ownership. Successful...

As the AI Automation Engineer in the AI CoE, you will be instrumental in standing up the initial automation framework for AI Quality. You’ll work closely with the AI Quality Lead and developers to build, run, and scale automated test suites for AI models and agents. Develop and m...

We are seeking engineers to help design, build, and operate secure, scalable, and highly automated cloud platforms on AWS. This role is ideal for engineers who enjoy both hands-on delivery and contributing to technical direction through thoughtful design and ownership. Successful...

As the AI Quality Lead for the Artificial Intelligence Center of Excellence (AI CoE), you will architect and drive the end-to-end AI Quality program from inception. This is a hands-on leadership role, requiring both strategic vision and technical depth to go from 0→1 in AI Qualit...

This position involves handling increasingly difficult and complex assignments/solutions and formally supporting the Team Manager as a leader on your team. Able to work independently troubleshoot and problem-solve, except in new or unique situations that require Health Nav Team M...

The Customer Care Operations Consultant (CCOC) is a strategic partner responsible for optimizing service delivery, workforce performance, and business outcomes across Alight’s Customer Care operations. This role blends workforce management expertise with data-driven consulting, g...