Blackboard

The Principal Technical Architect will design, architect, and build the core stateful, multi-layer system, establishing the norms and workflows for an AI-native development culture using AI-assisted tooling. This role involves owning the full technical vision, building the core intelligence architecture, and later hiring and mentoring a small senior engineering team.

Engineers will own features end-to-end, spanning from data pipeline construction to building student-facing product interfaces and real-time AI intelligence features. Responsibilities also include designing storage architecture, managing deployment infrastructure, and ensuring high output using AI-assisted development tools.

This founding product and design leader will define the user experience from scratch, prototyping interactions directly in code using AI tools and working closely with engineering to ship a new AI-native product. Responsibilities include owning the full product vision from the user's perspective, focusing on how intelligence surfaces clearly and how design drives behavior change.

Government Account Executives are tasked with new customer acquisition within federal, state, and local government markets, meeting sales objectives by promoting Company products through a consultative approach that aligns offerings to mission objectives. Responsibilities include managing complex enterprise solution sales with long purchasing cycles, leading the RFP process, owning client relationships post-sale, and actively prospecting for greenfield accounts.

The Customer Success Manager (CSM) ensures that customers see value throughout their entire Blackboard journey. With a focus on success and retention, the CSM engages with customers to understand their goals and to create and execute plans that achieve partnership objectives, mee...

Government Account Executives are responsible for new customer acquisition exclusively in the federal, state, and local government markets. They meet and often exceed sales objectives of the assigned territory by promoting and selling the Blackboard suite of products and services...