C2Q Health Solutions

The specialist assists with scheduling in-house and external medical appointments for participants, coordinates transportation, handles customer service issues, and arranges Aide Services/escorts. Key duties include confirming appointments, updating participant charts, ensuring authorizations are faxed, and documenting all interactions accurately.

The Data Quality Analyst will conduct quality audits and reviews of data submitted by IDT teams within Care Compass, performing various audits, inspections, and analysis of entries, and updating patient service support documentation. This role involves frequent communication with participants and collaboration across teams to collect and process participant data accurately, including managing appointments and preparing quality assurance reports.