Careforth

The Care Coach II supports family caregivers and their care recipients through empathy, technology, and proven methods, collaborating with an interdisciplinary team throughout the program lifecycle. Responsibilities include engaging, coaching, and educating caregivers via phone and digital technology, assessing needs, creating care plans, and coordinating external resources.

The Enrollment Specialist contacts new families to initiate credentialing, confirm eligibility, verify demographics, and provide a welcoming onboarding experience, ensuring all required paperwork and authorizations are collected efficiently. This role also involves building relationships with referral sources and primary care offices to facilitate communication and timely document collection.

The Senior Account Executive is responsible for driving referral growth and activation performance across contracted health plan partners within assigned states by blending strategic account leadership with sales execution. This role involves serving as the primary new sales lead for health plan relationships, strengthening executive partnerships, and identifying growth opportunities.

The Care Manager will provide ongoing coaching, support, and guidance to caregivers, building trust and reinforcing best practices to reduce burnout. This involves conducting home visits, utilizing the Company app for real-time support, evaluating progress, and documenting visits accurately to ensure compliance.

The Senior Machine Learning Engineer will design and implement scalable NLP architectures, including Transformers and Generative AI frameworks, to transform unstructured caregiver notes into production-grade AI models. Responsibilities also include building robust preprocessing pipelines, fine-tuning LLMs, and leading the adoption of MLOps best practices for CI/CD.

The Senior Software Engineer will be responsible for building and scaling the Company App Platform, delivering features like care plans, calendars, and chat engineered for reliability and scalability, primarily using Golang and Python for back-end development. This role also involves partnering with cross-functional teams, writing and reviewing code/tests, deploying improvements via modern CI/CD, and mentoring junior engineers.

This role involves architecting and building robust, scalable, and secure data pipelines utilizing Databricks, Apache Spark, and various AWS Cloud services. The individual will also collaborate cross-functionally, conduct code reviews, and mentor junior engineers to enforce engineering excellence.

The Learning Experience Partner is responsible for designing, curating, and delivering scalable learning experiences to support employee development and engagement, including managing the LMS and new hire onboarding programming. This role involves creating engaging learning materials, facilitating sessions, and collaborating with subject matter experts to identify and address learning needs.

The Manager, Care Management directs care management operations and leads a team to deliver services that engage, motivate, and educate family caregivers supporting complex individuals, ensuring high-quality service delivery compliant with all state, program, and accreditation requirements. This role involves managing clinical and non-clinical care managers across the continuum of care, including assessment, planning, coordination, and evaluation of services.