Confidential
Remote Jobs
2 open rolesTeam 10001+Latest: Mar 9, 2026, 9:00 AM UTC
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2 Jobs
Customer Success Manager7 days ago
Full TimeRemoteTeam 10,001
The Customer Care Manager will lead engaged teams, focusing on improving operational efficiencies within the Care Team through coaching and development. Responsibilities include communicating KPI targets, conducting performance reviews, and enhancing process efficiencies using data analysis.
ZendeskGorgiasExcelLookerWorkforce ManagementQuality AssuranceDTCE-commerce
United States
Customer Support11 days ago
Full TimeRemoteTeam 10,001
As a Customer Care Manager for Confidential Company, you will be responsible for leading engaged teams and improving operational efficiencies on our Care Team. The ideal candidate will have a customer-first mindset and lead in a goal-oriented, inspiring way by lifting others up a...
ZendeskGorgiasCRMworkforce managementQA platformsExcelLookerperformance managementonboardingprocess documentationKPI trackingcontact center operationsDTCecommerceremote team management
United States
