CU Medicine

The representative will serve as the primary patient support resource for Spanish-speaking patients, addressing questions and concerns primarily received via phone in a call center environment. Responsibilities include handling up to 60 calls daily, interacting with patients and partners, collecting payments, updating accounts, and explaining medical bills.

We are seeking a fully bilingual individual (English/Spanish) who is interested and excited about the opportunity to serve as a primary Patient Support resource for our Spanish speaking patients/families. The goal of the Bilingual Healthcare Customer Service Representative is to ...