EPCOR
Remote Jobs
EPCOR is hiring up to 40 permanent, full-time Customer Service Representatives. Make a difference – one call at a time. At EPCOR, we’re a team of people who care deeply about the communities we serve across North America.
2 Jobs
Representative, Customer Care I
EPCOREPCOR is hiring up to 40 permanent, full-time Customer Service Representatives. Make a difference – one call at a time. At EPCOR, we’re a team of people who care deeply about the communities we serve across North America.
The representative will handle a high volume of inbound calls daily regarding billing, service concerns, and technician requests, aiming for efficient and high-quality resolution via phone, email, and written communication. Responsibilities also include enrolling new customers in the CRM system, maintaining accurate records, and meeting performance goals related to quality and resolution time.
Customer Service Representative
EPCOREPCOR is hiring up to 40 permanent, full-time Customer Service Representatives. Make a difference – one call at a time. At EPCOR, we’re a team of people who care deeply about the communities we serve across North America.
This role involves being the first point of contact for our water utility customers, helping them with everything from billing questions to service concerns. Handle a high volume of inbound calls per day regarding billing inquiries, payments, service complaints, and technician re...
