First Insight, Inc.

The role involves owning a portfolio of enterprise accounts, acting as a trusted retail advisor to ensure customers achieve maximum value from their consumer intelligence investment through strategic guidance and relationship management. Responsibilities include leading Quarterly Business Reviews, guiding methodology, delivering tailored training, and partnering with internal teams on account growth and renewals.

The role involves owning a portfolio of enterprise accounts, acting as a trusted advisor to maximize customer value from consumer intelligence investments, and leading Quarterly Business Reviews connecting intelligence to business outcomes like margin and sell-through. Responsibilities also include guiding customers on best practices, delivering tailored training, and relaying customer feedback internally.

The Customer Success Manager will own a portfolio of enterprise accounts across Latin America and the US, acting as a strategic advisor to ensure customers achieve maximum value from their consumer intelligence investment. Key duties include building trusted relationships across customer organizations, leading Quarterly Business Reviews tied to business outcomes, and guiding customers on methodology and best practices.

The Customer Success Manager will own a portfolio of enterprise retail accounts, acting as a strategic advisor to ensure customers achieve maximum value from their consumer intelligence investment. This involves building trusted relationships across customer organizations and leading Quarterly Business Reviews that link platform intelligence to tangible business outcomes like margin and sell-through.