First Systems and Resources, Inc

The Account Manager is responsible for managing an established business-to-business customer base, focusing on the higher education sector, including foundations, health systems, and alumni associations, to increase sales. This involves overseeing the entire job lifecycle from initial customer contact through design, production, and final delivery while ensuring compliance with client brand standards.

The Account Manager will manage an established business-to-business customer base, reaching out to prior customers and warm leads to increase sales by overseeing jobs from initial contact through design, production, and mailing. Essential duties include developing customer relationships, growing business scope, aligning direct mail services with customer needs, and ensuring timely job completion by partnering with production and communicating needs accurately.