firsthand Health Inc

Remote Jobs

firsthand is transforming the way individuals living with Serious Mental Illness (SMI) receive care. We are focused on delivering real outcomes for a cohort that has historically been underserved, stigmatized, and deprioritized. By building a service focused on whole-person care, firsthand aims to find, establish a trusting relationship with, and support quality care for individuals living with complex experiences of SMI. Most importantly, our goal is to be the trusted guide, partner, and first call for individuals we serve, guiding them to a life of stability and independence. In doing so, we will not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by serious mental illness.

7 open rolesTeam 380Since 2021Latest: Mar 2, 2026, 12:00 AM UTCCompany Site
HealthtechInformation TechnologySocial ImpactSoftwareApp development
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7 Jobs

Director, Healthcare Economics & Analytics

firsthand Health Inc

firsthand is transforming the way individuals living with Serious Mental Illness (SMI) receive care. We are focused on delivering real outcomes for a cohort that has historically been underserved, stigmatized, and deprioritized. By building a service focused on whole-person care, firsthand aims to find, establish a trusting relationship with, and support quality care for individuals living with complex experiences of SMI. Most importantly, our goal is to be the trusted guide, partner, and first call for individuals we serve, guiding them to a life of stability and independence. In doing so, we will not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by serious mental illness.

Pre-sales Engineer4 days ago
Full TimeRemoteTeam 380Since 2021

The role involves measuring and improving healthcare program performance through actuarial modeling and analytics, while collaborating with stakeholders. Responsibilities include reporting, forecasting, and developing healthcare frameworks.

Actuarial ModelingApplied Health Services ResearchClaims AnalysisHealthcare EconomicsStatistical Analysis
United States
$190K / year

Executive Director, Michigan

firsthand Health Inc

firsthand is transforming the way individuals living with Serious Mental Illness (SMI) receive care. We are focused on delivering real outcomes for a cohort that has historically been underserved, stigmatized, and deprioritized. By building a service focused on whole-person care, firsthand aims to find, establish a trusting relationship with, and support quality care for individuals living with complex experiences of SMI. Most importantly, our goal is to be the trusted guide, partner, and first call for individuals we serve, guiding them to a life of stability and independence. In doing so, we will not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by serious mental illness.

Account Executive4 days ago
Full TimeRemoteTeam 380Since 2021

The Executive Director oversees the operational and clinical performance of a healthcare organization, focusing on community engagement, financial targets, and team management to improve care for individuals with serious mental illnesses.

Michigan
$170K / year

People Operations Generalist

firsthand Health Inc

firsthand is transforming the way individuals living with Serious Mental Illness (SMI) receive care. We are focused on delivering real outcomes for a cohort that has historically been underserved, stigmatized, and deprioritized. By building a service focused on whole-person care, firsthand aims to find, establish a trusting relationship with, and support quality care for individuals living with complex experiences of SMI. Most importantly, our goal is to be the trusted guide, partner, and first call for individuals we serve, guiding them to a life of stability and independence. In doing so, we will not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by serious mental illness.

People Operations6 days ago
Full TimeRemoteTeam 380Since 2021

Support the HR functions by leading hiring efforts, onboarding, delivering training, assisting with employee relations, and ensuring compliance with labor laws.

Greenhouse
Washington
$100K - $110K / year

People Operations Generalist

firsthand Health Inc

firsthand is transforming the way individuals living with Serious Mental Illness (SMI) receive care. We are focused on delivering real outcomes for a cohort that has historically been underserved, stigmatized, and deprioritized. By building a service focused on whole-person care, firsthand aims to find, establish a trusting relationship with, and support quality care for individuals living with complex experiences of SMI. Most importantly, our goal is to be the trusted guide, partner, and first call for individuals we serve, guiding them to a life of stability and independence. In doing so, we will not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by serious mental illness.

People Operations6 days ago
Full TimeRemoteTeam 380Since 2021

As a People Operations Generalist, you will manage HR functions including recruitment, onboarding, training delivery, and compliance support within your region, collaborating closely with regional leaders.

Greenhouse
Ohio + 1 moreAll locations: Ohio, Michigan
$90K - $100K / year

IT Support Specialist

firsthand Health Inc

firsthand is transforming the way individuals living with Serious Mental Illness (SMI) receive care. We are focused on delivering real outcomes for a cohort that has historically been underserved, stigmatized, and deprioritized. By building a service focused on whole-person care, firsthand aims to find, establish a trusting relationship with, and support quality care for individuals living with complex experiences of SMI. Most importantly, our goal is to be the trusted guide, partner, and first call for individuals we serve, guiding them to a life of stability and independence. In doing so, we will not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by serious mental illness.

IT Support7 days ago
Full TimeRemoteTeam 380Since 2021

As an IT Support Specialist, you will provide Tier 1 technical support, assist with onboarding, and ensure daily IT operations run smoothly within a mission-driven organization.

FreshserviceGoogle WorkspaceKandjiNinjaoneSlack
United States
$80K - $85K / year

Clinical Documentation Integrity Specialist (CDIS)

firsthand Health Inc

firsthand is transforming the way individuals living with Serious Mental Illness (SMI) receive care. We are focused on delivering real outcomes for a cohort that has historically been underserved, stigmatized, and deprioritized. By building a service focused on whole-person care, firsthand aims to find, establish a trusting relationship with, and support quality care for individuals living with complex experiences of SMI. Most importantly, our goal is to be the trusted guide, partner, and first call for individuals we serve, guiding them to a life of stability and independence. In doing so, we will not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by serious mental illness.

Medical writer11 days ago
Full TimeRemoteTeam 380Since 2021

The CDIS will ensure accurate clinical documentation, perform coding reviews, support pre-visit planning, and collaborate with healthcare teams to improve care delivery.

Ehr SystemsGoogle SuiteIcd-10 Coding
United States
$70K - $80K / year

Medical Records Specialist

firsthand Health Inc

firsthand is transforming the way individuals living with Serious Mental Illness (SMI) receive care. We are focused on delivering real outcomes for a cohort that has historically been underserved, stigmatized, and deprioritized. By building a service focused on whole-person care, firsthand aims to find, establish a trusting relationship with, and support quality care for individuals living with complex experiences of SMI. Most importantly, our goal is to be the trusted guide, partner, and first call for individuals we serve, guiding them to a life of stability and independence. In doing so, we will not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by serious mental illness.

Medical Billing and Coding16 days ago
Full TimeRemoteTeam 380Since 2021

Retrieve, process, and upload medical records to support care teams and care planning. Manage ROI requests, track progress, prioritize based on need, and maintain EHR and archives while ensuring HIPAA compliance.

EhrE-Fax SystemsWord ProcessingSpreadsheets
United States
$50K / year