Full Potential Solutions

Design natural, user-friendly dialogue flows for chatbots, voice assistants, and AI-powered interfaces, translating client goals into implementation-ready conversation architectures. Define voice and chat-optimized behaviors, create design artifacts, and use analytics to iterate and improve conversational flows based on performance metrics.

The advisor will provide customer service via phone and/or email, handling pre-sales inquiries and keeping warm business leads engaged by contacting new and existing clients. Key duties include securing sales through customer retention, acting as the first point of contact for cancellations, and negotiating contract renewals to achieve monthly sales targets.