GE HEALTHCARE

The Field Service Specialist acts as the primary technical expert, responsible for resolving advanced service repair needs and performing installations of customer equipment across at least one modality. This role involves leading, instructing, and assisting less experienced engineers while serving as the main escalation point for complex customer concerns.

This customer-facing role involves partnering with Cardiovascular Ultrasound Product Sales Specialists to cover the Florida territory, driving market visibility through targeted outreach and supporting the creation of a robust orders funnel. Responsibilities also include building customer relationships, conducting presentations, maintaining accurate CRM data, and collaborating with internal teams to advance business objectives.

This strategic role involves defining and embedding value-based pricing for new product innovations across the Advanced Visualization Solutions (AVS) portfolio, translating value propositions into differentiated pricing strategies. The individual will also support regional alignment with pricing strategy and guardrails using analytics to drive improved launch price performance and transparency.

The specialist will develop product, clinical, workflow, and software knowledge within Nuclear Medicine and PET modalities, supporting the radiopharmaceutical portfolio and DaTQUANT software. This includes collaborating on the delivery of on-site and virtual customer training, providing go-live support, and building strong customer relations.

This role executes the Central Quality & Regulatory Audit program, managing scheduling, preparation, execution, reporting, and follow-up for internal audits while identifying and communicating high-risk compliance issues to leadership. The director also supports Health Authority audits and maintains Quality Management System metrics to ensure visibility of Quality & Regulatory concerns.

This role involves managing and executing Company Central Quality & Regulatory Audit program, including scheduling, preparation, execution, reporting, and follow-up for internal audits. The director will also support Health Authority audits and define metrics to maintain visibility of Quality & Regulatory issues within the Quality Management System.

The Modality Leader will own and drive the sales strategy for the X-Ray product line within designated markets, focusing on delivering quarterly and annual orders and revenue sales targets while maximizing profit margins. This role involves cultivating strong relationships with healthcare stakeholders to identify leads, grow market share, and leading cross-functional teams to orchestrate deals aligned with strategic goals.

The Modality Leader will own and drive the sales strategy for the X-Ray product line within designated markets, focusing on delivering quarterly and annual orders and revenue sales targets while maximizing profit margins. Responsibilities include cultivating strong relationships with healthcare stakeholders to identify leads, grow market share, and leading cross-functional teams to orchestrate deals aligned with strategic goals.

The role involves project managing cross-functional activities like quoting, pricing, and contracting to ensure timely, compliant customer deliverables, while also developing compliant, customer-centric pricing strategies based on data analysis and internal policy validation.

The Customer Success Manager will proactively manage a portfolio of customers to ensure they achieve measurable outcomes and long-term value from Advanced Visualization Solutions (AVS) by developing success plans and monitoring adoption indicators. This role involves acting as a trusted advisor, partnering with customers and orchestrating internal teams to drive satisfaction, adoption, and renewals, while also influencing the product roadmap.