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1 open roleLatest: Mar 16, 2026, 4:52 PM UTC
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The Workforce Analyst is responsible for forecasting volumes, scheduling staff, monitoring real-time performance, and optimizing workforce utilization to ensure service level targets and operational efficiencies are met. This role plays a critical part in ensuring we have the rig...

ExcelWorkforce ManagementForecastingSchedulingReal-time MonitoringData AnalysisCall Center OperationsPerformance ReportingCapacity PlanningWorkforce Optimization
United States