Kaiva Tech

The Program Manager provides overall leadership and operational oversight for the Department of Education Federal Student Aid (FSA) Ombudsman case management support program, ensuring compliant adjudication of complex regulatory and consumer financial cases. This role directs daily program execution, monitors contractor performance against contractual requirements, and oversees case operations, reporting, and quality assurance processes.

Kaiva Tech, LLC is seeking a Regulatory Case Analyst Reports To : Program Manager Location : Remote Schedule : Monday – Friday Hours : Full-time, 40-hours/week FLSA Status : Hourly, Nonexempt Clearance: Public Trust Position Summary: The Regulatory Case Analyst supports the Depar...

The Case Management Team Lead supports Department of Education, Federal Student Aid (FSA) Ombudsman by overseeing a team of Regulatory Case Analysts responsible for reviewing, analyzing, and resolving complex consumer financial and regulatory cases. This role provides day-to-day ...

The Quality Assurance Specialist supports Department of Education, Federal Student Aid (FSA) Ombudsman by ensuring the accuracy, consistency, and compliance of regulatory case determinations in a performance-based contract environment. Conduct structured quality reviews of comple...