Loftware
Remote Jobs
At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunity employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, sexual orientation, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
1 Jobs
Sr. Technical Support Engineer
LoftwareAt Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunity employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, sexual orientation, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
Lead advanced customer support by triaging and resolving complex tickets, analyzing logs and environments, reproducing and escalating defects, creating knowledge articles, mentoring support staff, and collaborating with Product and Engineering to improve processes and product quality.
