Mercalis

The Patient Support Nurse will serve as the initial point of contact for patients, caregivers, and HCP staff, providing approved information and education regarding Oncology programs, including benefit discussions and product education. This role involves facilitating warm transfers to key stakeholders when necessary and strictly avoiding the provision of medical advice.

The Senior Director is responsible for the strategic oversight, operational excellence, financial performance, and scalable growth of all Field Reimbursement Management (FRM) programs across the organization. This includes overseeing teams, ensuring KPI achievement, establishing SOPs for reimbursement support services, and partnering with pharmaceutical manufacturer clients on brand strategy alignment.

Manage patient access challenges by educating healthcare providers on support programs

Designer for Reimbursement Support at Valeris, designing patient affordability and market access programs.