Office Practicum

The Associate Customer Success Manager builds loyalty with assigned clients by increasing product adoption, addressing issues, and supporting the Account Management team with upsells and renewals. This role involves establishing strategic partnerships with small accounts to ensure high client satisfaction, proactively mitigating churn risk, and managing retention efforts.

The position is for an aspiring professional with an accounting background who wants to work within a fast growing software as a service company. Responsibilities include but are not limited to: Routine monthly invoicing and maintenance Managing and recording all incoming payment...