SmartBug Media

Account Manager ensuring client satisfaction and retention at SmartBug Media

The CRM Strategist acts as the primary architect leading high-complexity HubSpot implementations, focusing on the intersection of Revenue Operations, system architecture, and native integrations. This involves designing, configuring, and optimizing the HubSpot ecosystem to power the full customer lifecycle and translating business needs into scalable technical solutions.

The Account Manager acts as the primary relationship lead and the 'face' of the agency, focusing entirely on client satisfaction, trust, and retention by bridging client goals with internal delivery teams. Key duties include serving as the main point of contact, building executive relationships, managing client feedback, ensuring strategic alignment, and overseeing the commercial health of the account.

Overseeing project execution and delivery standards for SmartBug Media

Overseeing project execution and delivery standards within SmartBug Media's Line of Business

Sr. Manager overseeing project management processes at leading HubSpot agency

CRM Strategist leading high-complexity HubSpot implementations at SmartBug Media

Senior Strategist managing paid media accounts for SmartBug Media

Architect and scope HubSpot-centered integrations and data ecosystems, perform technical pre-sales assessments and POCs, design data flows and middleware solutions, ensure smooth handoffs to RevOps/dev teams, and mentor technical team members.

Director of Business Development driving market expansion for SmartBug Media