Staffing Solutions Organization LLC (SSO)

The Provider Compliance Supervisor oversees a statewide team of Nurse Reviewers responsible for ensuring provider compliance, quality assurance, and timely completion of all project deliverables. This role requires strong clinical expertise, supervisory experience, and the abilit...

The primary responsibility is to investigate allegations of abuse, neglect, and exploitation involving endangered adults by conducting interviews, reviewing records, and coordinating referrals to community resources. This role also requires serving as a Priority A responder for urgent cases and ensuring all investigations are completed within required timeframes.

The Operations Resource Strategist is responsible for service capacity planning, forecasting, and resource optimization for the Member Services Bureau by analyzing operational data from various systems. This role involves developing staffing models, scheduling scenarios, and contingency plans to ensure proper coverage across all service channels and leading operational analytics initiatives.

The specialist supports members by evaluating and resolving concerns related to benefits administered by ETF, including health insurance, disability programs, and Wisconsin Retirement System benefits. This involves frequently serving as an advocate for participants, working with administrators to resolve disputes, and guiding members on next steps when issues cannot be fully resolved.

The Ombudsman Services Specialist supports members by evaluating and resolving concerns related to benefits administered by ETF. This includes health insurance, life insurance, income continuation insurance, disability programs, and Wisconsin Retirement System (WRS) benefits. The...

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the p...