Storable

The specialist will create insightful, customer-facing BI dashboards and reports by collaborating with product managers to translate design requirements into impactful visualizations. This role involves writing complex, high-performance SQL queries and developing scalable data models across multiple product lines.

This senior leadership role owns the end-to-end strategy, performance, and evolution of the B2C contact center, focusing on maximizing revenue, efficiency, and customer experience through BPO partnerships. The Director will set the strategic vision, define success metrics, and drive the technology roadmap, including AI and automation opportunities.

The Sr. Data Engineer will manage data pipelines, ensure data quality and governance, and collaborate with teams to enhance data accessibility and insights.