THG

The Director of Spa Operations will lead the strategic and operational execution for partner Spas and ESPA’s spa portfolio across the Americas, overseeing performance, standards, profitability, and guest satisfaction. This involves leading new spa launches, ensuring brand compliance, guiding financial performance, and supporting the recruitment and training of spa leadership and therapists.

As the Director of Spa Operations, your primary responsibility is to lead the strategic and operational execution of partner Spas and ESPA’s spa portfolio across the Americas. You will oversee the performance and standards of all ESPA-branded and partnered spas, ensuring a cons...