UZURV

The Customer Care Associate serves as the first point of contact for riders and partners, acting as a problem-solver and advocate by handling inbound calls and cases with a proactive and investigative approach. Responsibilities include escalating complex concerns, delivering timely support across multiple channels, maintaining accurate documentation, and collaborating cross-functionally to resolve intricate customer issues.

At UZURV, we are steadfast in our commitment to expanding access to safe, reliable, and dignified transportation for communities of health across the nation. As a rapidly growing technology company, we partner with healthcare organizations, municipalities, and other agencies to p...