Viking Cruises
Remote Jobs
1 open roleTeam 5001-10000Latest: Mar 5, 2026, 4:00 AM UTC
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1 Jobs
Customer Support13 days ago
Full TimeRemoteTeam 5,001-10,000
The agent will manage post-cruise guest interactions via inbound and outbound calls, resolving concerns with empathy and professionalism while handling various cases under tight deadlines. Responsibilities also include advocating for guests by communicating their experiences and identifying trends to management, and maintaining cases within the CRM.
