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Director, Sales Operations & CS

Sales Operations ManagerSales Operations ManagerFull TimeRemote

Location

United States

Posted

14 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This position is pivotal in transforming sales operations within a global enterprise setting. You will drive strategic initiatives that harmonize data-driven insights with operational practices, ensuring seamless execution of sales processes. This position enables you to significantly impact customer satisfaction while improving revenue recognition and operational efficiencies.

  • Be the CRO's operating partner, managing forecast calls and translating insights into actions.
  • Drive pricing governance and lead global deal desk processes.
  • Modernize quote-to-cash processes, owning Salesforce CRM and CPQ.
  • Lead territory and capacity planning based on annual designs.
  • Operationalize AI to enhance efficiency and value in sales.
  • Advance pricing strategies for AI-native offerings.
  • Nurture partner co-sell initiatives and improve deal registration.
  • Align with finance, legal, and product teams to ensure compliance.

Qualifications

  • 8–12+ years of experience in Sales Ops within SaaS, ideally in cybersecurity.
  • Proven track record in managing deal desk and pricing strategies.
  • Hands-on experience with Salesforce, CPQ, and relevant BI tools.
  • Strong understanding of commercial and accounting principles.
  • Excellent communication skills with a data-driven storytelling approach.

Benefits

  • Extra days off to prioritize well-being.
  • 401(k) Retirement Savings Plan with a 3% company match.
  • Maternity and parental leave support.
  • Mental health support through the Modern Health app.
  • Comprehensive health benefits package for you and your family.

Job Requirements

  • 8–12+ years of experience in Sales Ops within SaaS, ideally in cybersecurity.
  • Proven track record in managing deal desk and pricing strategies.
  • Hands-on experience with Salesforce, CPQ, and relevant BI tools.
  • Strong understanding of commercial and accounting principles.
  • Excellent communication skills with a data-driven storytelling approach.

Benefits

  • Extra days off to prioritize well-being.
  • 401(k) Retirement Savings Plan with a 3% company match.
  • Maternity and parental leave support.
  • Mental health support through the Modern Health app.
  • Comprehensive health benefits package for you and your family.

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