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Role Description

FIS Management Services, LLC seeks Software Engineer Specialists – Analytics/BI Platforms in Jacksonville, FL to develop and support scalable BI platform infrastructure across cloud and on-premises environments, with a focus on Tableau and ThoughtSpot.

• Collaborate with engineering and business teams to design and implement enhancements to data visualization platforms, ensuring performance, governance, and scalability.
• Automate deployment, monitoring, and maintenance of BI platform components using AWS, Azure, and on-premises resources.
• Provide technical training and mentorship to internal teams and clients on analytics platforms and infrastructure best practices.
• Monitor platform health and performance, manage SLAs and KPIs, and resolve complex support issues.
• Contribute to governance and security practices, including user access management, audit logging, and compliance with enterprise and financial industry standards.
• Participate in release planning and platform upgrades, ensuring minimal disruption and optimal performance.
• Document operational procedures and training materials for support teams and end users.
• Drive continuous improvement of the analytics ecosystem by applying emerging technologies and aligning with enterprise data strategy.

Qualifications

• Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Telecommunication Engineering/Management, or related field.
• Eight (8) years of progressively responsible experience in the job offered or a related occupation.
• Experience working with enterprise analytics infrastructure, cloud platforms, and BI systems.
• Experience managing Tableau Server or Tableau Public.
• Experience managing ThoughtSpot Embrace deployments.
• Experience designing, deploying, and administering highly available business intelligence platforms in both cloud (AWS, Azure) and on-premises environments.
• Experience architecting and managing secure, multi-tenant externally facing product solutions, including authentication/authorization strategies, capacity planning, performance optimization, disaster recovery, and upgrade strategies.
• Experience working in financial or regulated industries, data governance, PCI, SOX compliance standards and security best practices.
• Experience providing technical mentorship, collaboration, and operational support to external clients and cross-functional teams on enterprise analytics environments.
• Experience working with Snowflake cloud-based data warehousing platform for externally facing product solutions.
• Utilization of SQL and data visualization, with practical application in a professional setting to derive actionable business insights.

Requirements

• In the alternative, the employer will accept a Master’s degree in the above listed fields and six (6) years of experience in the above listed skills.
• Telecommuting and/or working from home may be permissible pursuant to company policies.

Qualified Applicants

Please apply directly through our website by clicking on “Apply Now.”

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.