Licensed Listing Coordinator
Location
United States
Posted
9 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
As a Temporary Listing Coordinator, your number one priority is to deliver service that provides agents with two primary benefits: time and peace of mind. You'll take ownership of every possible task appropriate for a coordinator, and anticipate their needs by staying a step ahead so they can do what they do best, help clients win!
Your passion for delivering world-class service experiences that create raving fans out of every agent and client we support will be instrumental to your success in this role. In addition, we'll support you with in-depth training, cutting-edge tools, and a collaborative culture as you learn the ropes at Redfin and grow your professional career.
Day-to-Day Responsibilities:
- Coordinate getting homes ready to sell, working with agents to orchestrate details between clients, photographers, and other parties.
- Manage a high volume of listing activations (30-40 per month on average during busy months) while maintaining quick response times and proactive follow-up.
- Gather property details and input the information into the local MLS.
- Coordinate appointments for sellers, such as photography, 3D scanning, open houses, and other vendors.
- Create flyers, draft listing remarks, and other marketing materials.
- Manage all paperwork related to the listing, including drafting and sending property disclosures to sellers.
- Proactively support multiple agents, building relationships to understand their working style.
- Minimize clients' stress by expertly guiding them through the listing process and promptly responding to their questions.
- Work in a fast-paced environment while juggling multiple priorities.
- Ensure all timelines are met and alert all parties when a deadline is at risk.
- Drive agent and client satisfaction by providing support that meets our gold standard of service excellence.
Qualifications
- A real estate license is required.
- One year of real estate contract experience, with strong disclosure knowledge and an understanding of the multi-faceted lifecycle of listing a home on the market is preferred.
- One year of customer service experience is required.
- Excellent attention to detail, organizational and interpersonal skills.
- Clear and concise verbal and written communication.
- Proficient in basic technologies and the aptitude to learn new technologies.
- Experience using email and phone to communicate with clients and other parties required.
- Calm demeanor when resolving issues and communicating with agents and clients.
- Experience juggling multiple priorities in a fast-paced environment.
- Strong sense of accountability for the agent and client experience.
- Spirit of service that puts client and agent success above all else.
Requirements
- Schedule: Monday–Friday, 8am - 5:00pm.
- This is a fully remote position.
Compensation
- Competitive hourly wage.
Job Requirements
- A real estate license is required.
- One year of real estate contract experience, with strong disclosure knowledge and an understanding of the multi-faceted lifecycle of listing a home on the market is preferred.
- One year of customer service experience is required.
- Excellent attention to detail, organizational and interpersonal skills.
- Clear and concise verbal and written communication.
- Proficient in basic technologies and the aptitude to learn new technologies.
- Experience using email and phone to communicate with clients and other parties required.
- Calm demeanor when resolving issues and communicating with agents and clients.
- Experience juggling multiple priorities in a fast-paced environment.
- Strong sense of accountability for the agent and client experience.
- Spirit of service that puts client and agent success above all else.
- Schedule: Monday–Friday, 8am - 5:00pm.
- This is a fully remote position.
- Compensation
- Competitive hourly wage.
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