C.A. Fortune

We are the consumer brands agency.

Sales Support Specialist

Customer SupportCustomer SupportFull TimeRemoteTeam 201-500Since 1983H1B No SponsorCompany SiteLinkedIn

Location

Arizona

Posted

12 days ago

Salary

$24 - $28 / hour

English

Job Description

• The Sales Support Specialist - Sprouts Teams works with Account Managers, while executing business strategies. • Maintain a great relationship with our Manufacturers, Sprouts team members, Account Managers, and co-workers. • Managing contract entry, coordinating new item submissions, handling order and deduction issues, processing price changes, and assisting with trade planning systems. • Supports and represents the Key Account Managers. • Coordinates key business strategies for each of their Manufacturers. • Provides excellent customer service: Returns e-mails promptly, escalates issues immediately to the correct person, communicates with the Key Account Manager on Manufacturer needs and coordination. • Takes initiative to achieve results. • Identifies when issues need to be escalated to the Key Account Manager. • Assists Key Account Manager in preparing for sales meetings, customer appointments and manufacturer meetings. • Verifies correct cost with manufacturer, submits all price change forms to Sprouts.

Job Requirements

  • Advance level of Microsoft Office, Word, and Excel
  • Software programs relating to the department
  • Utilizes an elevated level of customer service for each person that this position meets
  • Must be able to manage multiple Interruptions and adjust priorities accordingly
  • Excellent organizational skills to organize workload, set priorities, and meet deadlines
  • Attention to detail
  • Able to work independently with minimal supervision
  • Ability to maintain a positive working relationship with co-workers, manufacturers, and Sprouts team members.
  • Ability to work well under pressure
  • Organized and detail oriented

Benefits

  • PTO & Sick Days
  • 11 paid company holidays per year
  • 1 Floating Holiday
  • 2 paid volunteer days per year
  • Bonus eligible
  • 3 months fully paid parental leave (regardless of gender)
  • Medical, dental, and vision
  • Paid company life insurance
  • 401k with company match
  • Summer hours (half day Fridays from Memorial Day thru Labor Day)
  • Work from home flexibility

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