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Role Description

The Strategic Partnerships Manager plays a key role in driving strategic partnerships and business development within Trend’s Service Provider channel. In this role, you will have responsibility and ownership across the entire partner lifecycle; prospecting, recruiting, onboarding and on-going management. This role will help drive and lead initiatives that generate new service provider business and be an example for other team members.

• Prospecting:
  • Leveraging a specific and targeted partner profile; develop a strong pipeline of prospective partners
  • Outbound – Collaborate with internal and external stakeholders to engage and further develop potential partners via various engagement tactics & strategies (digital marketing, direct mail, phone, social, in-person, etc.)
  • Ensure timely follow-up on all in-bound opportunities
  • Track and report overall pipeline health on a recurring basis
• Recruitment:
  • Drive xSP Program awareness at industry events, in-person & online
  • Work closely with ecosystem partners and assist in the execution of recruitment initiatives
  • Using a consultative selling approach align business challenges with Trend’s security solutions
  • Manage and develop relationships with various partner stakeholders
  • Negotiate mutually beneficial terms between Trend & partner
  • Achieve recruitment targets
• Onboarding/Enablement:
  • Onboard and enable strategic partners through a detailed enablement plan that includes both technical and commercial steps that accelerate time to first transaction
  • Coordinate cross-functionally to ensure partner receive best possible service, act as the partner’s advocate and share appropriate feedback with internal stakeholders
• On-going Management:
  • Participate in strategic partner planning, development, & execution. Identify & track KPIs to ensure partner progression
  • Keep partners aware of events, training opportunities, promos, and other program offers
  • Educate and inform partners on new platform capabilities
  • Attach new platform modules that address partner’s desired security outcomes
  • Track and monitor partner’s revenue trajectory

Qualifications

• Bachelor's degree in business or other related fields preferred
• 5+ years of experience with strategic account planning, and business development/account management
• Must be able to communicate constructively with all levels and various stakeholders within an organization
• Organization and resourcefulness
• Professional business acumen
• Problem-solving skills
• Adaptability
• Strong self-motivation, efficient and exemplary work ethic
• Partner focused with a strong sense of urgency
• Exemplary communication skills, both oral and written
• Ability to analyze market trends and identify emerging opportunities
• The ability to identify opportunities and go after them proactively
• Ability to work independently in a fast-paced environment; must be high energy, motivated and a self-starter
• Travel (up to 40% - 60%) to company offices, partner locations, industry events, and other locations as required

Benefits

• Comprehensive health benefits and paid time off package
• Pre-partum, maternity, parental, medical leave and adoption assistance
• Mental Health Wellness Program & Annual Wellness Incentive
• 401(k) with company match
• Pet Insurance
• Collaborative and innovative culture