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Role Description

The BI Data Analyst II supports Operations Program Management and business stakeholders through data analysis, reporting, and dashboard development. This role focuses on building reliable, user-friendly dashboards and analyzing data to surface trends, insights, and opportunities.

• Understand underlying data structures and relationships across multiple datasets.
• Build and design SQL data models, views, and relationships to support reporting and analytics.
• Develop data models or repositories to transform raw data into structured, analysis-ready formats.
• Work with existing tools and reporting teams to improve raw data usability and consistency.
• Develop clear, user-friendly Power BI dashboards with strong storylines that highlight actionable insights.
• Build dashboards that are scalable across teams and include drill-down capabilities.
• Proactively translate ideas, issues, and observations into visual analytics that drive business takeaways.
• Develop and manage automated data and report delivery routines based on agreed communication methods and timelines.
• Analyze data and dashboards to identify trends, anomalies, gaps, and areas of opportunity.
• Question inconsistencies and validate findings to ensure insights are accurate and reliable.
• Recommend cost-effective solutions, follow-ups, or next steps based on analytical findings.
• Partner with business stakeholders using a customer-service mindset to support decision-making.
• Ensure data collected and reported is accurate, complete, and compliant with data standards.
• Test dashboards and technical solutions to ensure they function as expected prior to release.
• Create and maintain documentation related to data infrastructure, dashboards, and reports.
• Support ongoing improvements to reporting processes, standards, and best practices.

Qualifications

• Experience with data collection and preparation, including data cleansing, measurement systems, relational databases, and SQL queries to join and transform complex data.
• Hands-on experience with exploratory data analysis to identify trends, patterns, and data anomalies or outliers.
• Strong data visualization skills, presenting actionable insights through clear, engaging dashboards and storytelling.
• Advanced knowledge of visualization tools, particularly Microsoft Power BI and Tableau.
• Advanced computer skills in Power BI, SQL, and Excel, with significant experience using the Microsoft Office Suite.
• Working knowledge of ETL tools such as KNIME or Alteryx is a plus.
• Strong problem-solving, analytical, and collaboration skills with a business-partner and customer-service mindset.
• Results-oriented with strong organizational skills and the ability to independently prioritize multiple initiatives.
• Professional communication skills, with the ability to explain data insights clearly to technical and non-technical audiences.

Benefits

• Medical, dental, and vision coverage through a multi-carrier program.
• 401(k) with company match and Employee Share Purchase Plan.
• Wellness platform with incentives, Headspace subscription, Employee Assistance Program, and generous time-off policies.
• Short- and long-term disability, life and accidental death insurance, critical illness, and hospital indemnity plans.
• Paid parental bonding leave, family care leave, adoption, and surrogacy benefits.
• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.
• In addition to annual PTO, up to two paid days each year to participate in Employee Resource Groups and volunteer with a charity of your choice.