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Role Description

The Patient Education Liaison (PEL) is a field-based member of the Patient Services team. The PEL supports patients by providing disease and product education to patients, families, and community members to help empower the patient to navigate through their disease journey.

• Lead education efforts of disease state, genetics, diagnostic and product information to patients and families
• Develop relationships with patients and caregivers through phone, text, email, virtual, and in person connections
• Assess individual needs of the patients and develop an appropriate education and resource plan of action, considering the patient’s family, team of healthcare providers, and community members
• Work closely with specialty pharmacy partner team members to ensure smooth, efficient, and effective patient care delivery
• Increase disease awareness by completing community and healthcare educational outreach
• Adhere to professional standards compliance guidelines, policies and procedures, federal, state, and local requirements
• Other duties as assigned

Qualifications

• Bachelor’s Degree in Nursing or Board-Certified Genetic Counselor
• 5+ years of rare disease experience/pharmaceutical industry
• Pharmaceutical reimbursement experience
• Proficient in Microsoft suite of applications
• Highly developed time management skills
• Advanced communication skills, coordination, and planning skills along with the ability to interact with a variety of audiences to build collaboration on consensus
• Intellectual curiosity to look at a problem from all sides to recognize issues and opportunities

Requirements

• Field-Based/Remote position, up to 60% travel as necessary to meet job requirements; Territory encompasses Central US region.

Compensation

The annual base pay for this position ranges from $161,280 to $197,120. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Benefits

No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way.

• Comprehensive healthcare programs
• Work-life balance initiatives
• Robust relocation support
• Competitive salary package, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market
• Flexible working arrangements
• Remote work options
• Tax assistance services for foreign colleagues