Assembly™ Health delivers revenue cycle management and back-office solutions to support quality care.

Offshore RCM Program Manager – SNF

Program ManagerProgram ManagerFull TimeRemoteTeam 201-500H1B No SponsorCompany Site LinkedIn

Location

California

Posted

43 days ago

Salary

$90K - $115K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Oversee and scale offshore Revenue Cycle Management (RCM) operations supporting Skilled Nursing Facility (SNF) clients • Serve as the primary point of contact for offshore RCM vendors and delivery teams • Own vendor governance including performance management and SLA adherence • Lead regular operational reviews (daily/weekly/monthly) with offshore leadership • Design, document, and implement standard operating procedures (SOPs) across offshore RCM functions • Develop and maintain staffing ratios and productivity benchmarks by function and client type • Lead cross-functional initiatives related to new client onboarding and transitions • Define and track KPIs related to offshore performance, including productivity and quality metrics.

Job Requirements

5+ years of experience in Revenue Cycle Management, preferably supporting Skilled Nursing Facilities (SNF) or post-acute care
3+ years of experience managing offshore teams or third-party RCM vendors
Strong knowledge of SNF RCM workflows, payer dynamics, and compliance considerations
Proven experience developing SOPs, staffing models, and operational playbooks
Solid project or program management experience (formal PM training or certification a plus)
Exceptional communication and stakeholder management skills
Ability to operate independently in a fast-paced, scaling environment.