Garner Health
A better way to get your employees to high-quality doctors.
Strategic Accounts Manager
Location
New York
Posted
47 days ago
Salary
$124K - $173K / year
Seniority
Lead
7 yrs expEnglish
Job Description
• Own the process to retain and upsell some of Garner’s largest employer clients
• Collaborate with account managers to ensure Garner’s important clients have an excellent experience
• Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
• Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members
• Establish and manage some of the most important strategic broker and client relationships
• Monitor and anticipate the strategic needs of your book of business
• Monitor overall client health and execute strategic plans to proactively address key account risks
• Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner
• Drive improved net revenue retention and other KPIs for your book of business
Job Requirements
- Deep health plan design and benefits knowledge, including experience advising large and Enterprise employer clients on benefits strategy and cost performance
- 7+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
- A deep commercial focus with the desire to be measured and compensated via the retention and growth of your book of business
- Proven results of achieving retention and upsell targets year over year
- A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside
- Excellent communication and presentation skills
- Problem solver in ambiguous situations
- Strong communicator who can effectively articulate a vision
- The ability to travel up to 25% of the time
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Benefits
- flexible PTO
- Medical/Dental/Vision plan options
- 401(k) with company match
- flexible spending accounts
- Teladoc Health
- equity incentive
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