Manager, Customer Safety Training
Location
South Carolina
Posted
46 days ago
Salary
$85.7K - $117.8K / year
Seniority
Senior
Bachelor DegreeEnglish
Job Description
• Coach trainers to optimize productivity, including maximizing class sizes
• Schedule classes to minimize downtime and achieve revenue targets
• Lead and support District Safety Trainers (DSTs) in expanding technical and instructional skillsets
• Ensure compliance with SOPs and policies
• Monitor training schedules to ensure a minimum of a 3-month rolling schedule
• Audit paperwork to ensure correct completion and storage
• Determine and monitor new markets for full-time trainer needs
• Lead recruitment and onboarding processes for trainers
• Provide coaching for new trainers
• Conduct equipment operator certification and general safety training for customers as needed
• Support development of annual budget for coverage area
• Monitor achievement to budget and take corrective actions as needed
• Collaborate with sales teams to sell training to customers
Job Requirements
- Bachelor’s degree or equivalent
- Demonstrated leadership and supervisory skills
- Understanding of a Profit and Loss Statement and its levers
- Broad knowledge of construction industry safety standards, practices, and regulations
- Dependable, organized, motivated, and self-starter
- Customer-service and solutions oriented
- Ability and willingness to travel; overnight travel may be required (20% - 40%)
- Proficiency in MS Office products, such as Word, Excel, PowerPoint, and Outlook
- Must be able to bend, squat, crouch and/or reach and lift twenty-five pounds or more, as required by the job.
Benefits
- Health, Dental and Vision plans
- 401(k) Match
- Volunteer time off
- Short-term and long-term disability
- Accident, Life and Travel insurance
- Flexible spending
- Tuition Reimbursement Options
- Employee Assistance Program (EAP)
- Length of Service Awards
- 12-25 vacation days depending on years of service
- 5 sick days
- 6 holidays
- 2 half day holidays
- 2 floating holidays
- 1 inclusion day
- 1 volunteer day
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