Velera

Formerly PSCU/Co-op Solutions

Client Delivery Analyst II – ACS Implementations

AnalystAnalystFull TimeRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

13 days ago

Salary

$67.7K - $86.3K / year

Associate Degree3 yrs expEnglish

Job Description

• Supports the successful implementation of various complex financial institution debit and/or credit projects and initiatives • Participate in client consultation on business and technical requirements • Assume technical leadership role for assigned implementations • Coordinate all phases of operational implementation of technical deliverables • Meet with client to discuss specifications, work with client and vendors to determine project options • Complete Gap Analysis, as needed, to define system set-up requirements • Provide consulting and guidance to client on the best approach to meet their business requirements for assigned implementations • Understand client business requirements; communicate between technical groups at client and vendor locations and data map technical files between systems • Work with client staff and vendors to execute the project plan, ensuring technical tasks are completed accurately and on time • Identify and report outstanding issues to the assigned project manager; assist with issue resolution • Ensure quality in implementation process • Communicate technical aspects and requirements of Implementations with third-party vendors and internal Project Support Team • Validates system parameters and conducts testing • Provide technical support to clients during the design, development, and implementation phases of the project • Provide extended hour post-implementation support for projects, and occasional on-site support as needed • Follows change control and appropriate change management processes • Develops working relationships with clients and internal business partners/ project team members to effectively communicate and successfully deliver complex project implementations • Assist with identifying improvements to the defined processes within the department • Understand and complete tasks associated with various types of department projects

Job Requirements

  • Associates degree in related field and/or equivalent combination experience and education is required
  • Bachelor’s degree preferred
  • Three (3) years of related experience in the payment processing industry required
  • Thorough understanding of payment card products, support services and processes required or current contractor resource in same or equivalent position performing all job requirements with Velera.

Benefits

  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care
  • Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Mental Health and Well-being: Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program

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