• Maintains the practice management system by entering accurate data, verifying and updating insurance and claims information, handles carrier correspondence, manages EOBs, and keys payments received into the system. • Prepares, reviews, submits, and follows up with clean claims to various companies/individuals. • Collects, posts, and manages patient account payments. • Investigates rejected claims to see why denials were issued and correct claims. • Facilitates swift payment of invoices due to the organization by sending patient invoices, billing reminders, and making collection calls on outstanding balances as directed by the supervisor. • Reviews and provides RCM weekly and monthly reports including productivity and financial reports as directed and completed action steps as necessary. • Follows HIPAA guidelines when accessing and sharing patient information. • Maintains patient and business confidentiality. • Provides timely and professional customer service, verifies discrepancies by and resolves patient billing issues, and answers questions from patients, facility staff, and third-party vendors. • Supports additional coding, billing, and practice management projects as needed. • All other duties as assigned.