• As a Commercial Casualty Claims Specialist, you will be responsible to resolve all aspects of 1st and 3rd party injury claims of low to moderate complexity for personal lines as well as our commercial claims. • Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision. • Handle all aspects of liability injury claims of low to moderate complexity to include all coverage, liability and damage concerns. • Handle 1st party exposures to include Medical Payment coverage, PIP, Uninsured Motorists, Under-insured Motorists claims as well as ADB (Auto-Death Benefit) claims. • Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as needed. • Make coverage determinations and conduct investigative work of a complex nature, advising customers as to accurate course of action related to coverage issues. • Make appropriate liability determinations based upon the evidence gathered. • Evaluate any potential for subrogation and initiate an initial notice of subrogation request. • Develop negotiation strategies to resolve claims effectively and efficiently with insureds, claimants, or representatives of the injured parties. • Communicate pertinent case facts to a supervisor, manager or committee when appropriate.