Vaya Health logo
Vaya Health

At Vaya Health, caring for our communities isn't a business opportunity--it’s our mission.

Peer Support Specialist

Customer SupportCustomer SupportFull TimeRemoteMid LevelTeam 501-1,000Since 1972H1B No SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

13 days ago

Salary

$46.3K - $60.2K / year

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

• Must make minimum in-reach visits per day to meet weekly visit requirements. • Must meet minimum requirements per In Reach. • Ensure adherence to boundaries within In Reach, Transition, Diversion policy. • Must maintain caseload ensuring Peer Support Specialist visit prior to reaching 90 days. • Communicate with manager any upcoming events that may impact minimum requirements. • Provide In-Reach services to applicable members/recipients no less than quarterly. • Schedule visits during a time convenient for both member/recipient and facility. • Assessing member/recipient’s interest in supported housing. • Facilitating and accompanying member/recipient on site visits to permanent housing. • Educating member/recipient about services covered under the North Carolina State Plan for Medical Assistance, Medicaid 1915(b)(c) waiver.

Job Requirements

  • High school diploma or GED is required
  • 1-2 years of experience working with the MH/SU population
  • Licensure/Certification Required: NC Certified Peer Support Specialist
  • Knowledge of the laws, regulations, and policies which govern human services is helpful.
  • Knowledge about Medicaid and Special Assistance benefits, available clinical services, community supports, and supported housing is necessary.
  • Additional training is required, which can be obtained after hire, in the following skills set: Assertive Engagement, Motivational Interviewing, Active Listening Skills, RENEW Transition Model, and other relevant methods of engagement.

Related Job Pages

More Customer Support Jobs

CareOregon logo

Customer Service HRS Specialist

CareOregon

Making health care work for everyone.

Customer Support13 days ago
Full TimeRemoteTeam 501-1,000Since 1994

Customer Service HRS Specialist supporting healthcare inquiries

Idaho + 4 moreAll locations: Idaho, Oregon, Texas, Utah, Wisconsin
$28 - $34 / hour
CareOregon logo

Customer Service Representative

CareOregon

Making health care work for everyone.

Customer Support13 days ago
Full TimeRemoteTeam 501-1,000Since 1994

Customer Service Representative providing support for CareOregon members

Idaho + 4 moreAll locations: Idaho, Oregon, Texas, Utah, Wisconsin
$18 - $22 / hour
CareOregon logo

Customer Service Representative – Bilingual

CareOregon

Making health care work for everyone.

Customer Support13 days ago
Full TimeRemoteTeam 501-1,000Since 1994

Customer Service Representative assisting CareOregon members with inquiries and support

Idaho + 4 moreAll locations: Idaho, Oregon, Texas, Utah, Wisconsin
$18 - $22 / hour
Full TimeRemoteTeam 2-10

This role involves joining a customer service leadership team, offering flexibility and growth opportunities while maintaining a healthy work-life balance. Responsibilities include delivering exceptional customer service and leading/inspiring teams to achieve outstanding results.

United States