Job Description Summary

The Delivery Manager – Talent Services is responsible for ensuring high-quality, reliable delivery of Talent Services operations while driving projects and compliance initiatives that enhance the overall employee experience. This role oversees planning, leading, and delivering small to mid-size projects (service enhancements, process changes, tool rollouts) from initiation through closure for global pre-boarding, talent & culture, and learning services. This role will support large scale pre-hire activities for global M&A projects, and the roll out of global background check vendors and services.

Job Description

Essential Responsibilities:

• Oversee and support day-to-day operational activities, including incident, request, and problem management, ensuring timely resolution and clear communication. Evaluates and advises regional teams on service, quality and timeliness of objectives.
• Identify and drive continuous improvement initiatives to improve service stability, efficiency, and customer satisfaction. Drives and coaches to Lean principles 
• Plan, lead, and deliver small to mid-size projects (service enhancements, process changes, tool rollouts) from initiation through closure.
• Develop detailed project plans, timelines, and resource allocations, coordinating cross-functional teams to deliver on scope, schedule, and budget.
• Proactively identify, track, and mitigate project risks and issues, escalating as needed to ensure successful outcomes.
• Maintain project documentation, including charters, status reports, RAID logs (Risks, Assumptions, Issues, Dependencies), and lessons learned.

Qualifications/Requirements:

• Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 9 years of experience).
• Minimum of 5 years in merger and acquisition service delivery, project management, or operations roles.
• Minimum of 3 of years project management experience.
• Strong knowledge of global background check vendors with an emphasis on global implementation.

Desired Characteristics:

• Strong experience managing onboarding and pre-hire experiences for M&A activities.
• Experience with global pre-boarding and other global talent functions such as performance, culture surveys and learning
• Ability to communicate concepts 
• Ability to influence, advise and guide others through options and points of view 
• Ability to offer new solutions to problems outside of set parameters 
• Demonstrated skill in judgement to make decisions and handle complex tasks or problems 
• Knowledge of product performance and experience applying relevant Agile Frameworks and methodologies 
• Knowledge of product/software delivery lifecycle 
• Know of Lean methodologies 
• Strong analytical and problem-solving mindset 
• Strong understanding of elicitation and management techniques 

Essential Responsibilities:

• Oversee and support day-to-day operational activities, including incident, request, and problem management, ensuring timely resolution and clear communication. Evaluates and advises regional teams on service, quality and timeliness of objectives.
• Identify and drive continuous improvement initiatives to improve service stability, efficiency, and customer satisfaction. Drives and coaches to Lean principles 
• Plan, lead, and deliver small to mid-size projects (service enhancements, process changes, tool rollouts) from initiation through closure.
• Develop detailed project plans, timelines, and resource allocations, coordinating cross-functional teams to deliver on scope, schedule, and budget.
• Proactively identify, track, and mitigate project risks and issues, escalating as needed to ensure successful outcomes.
• Maintain project documentation, including charters, status reports, RAID logs (Risks, Assumptions, Issues, Dependencies), and lessons learned.

Qualifications/Requirements:

• Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 9 years of experience).
• 3–7 years in merger and acquisition service delivery, project management, or operations roles. And strong knowledge of global background check vendors with an emphasis on global implementation.
• 2-3 years Project Management experience.

Desired Characteristics:

• Strong experience managing onboarding and pre-hire experiences for M&A activities.
• Experience with global pre-boarding and other global talent functions such as performance, culture surveys and learning
• Ability to communicate concepts 
• Ability to influence, advise and guide others through options and points of view 
• Ability to offer new solutions to problems outside of set parameters 
• Demonstrated skill in judgement to make decisions and handle complex tasks or problems 
• Knowledge of product performance and experience applying relevant Agile Frameworks and methodologies 
• Knowledge of product/software delivery lifecycle 
• Know of Lean methodologies 
• Strong analytical and problem-solving mindset 
• Strong understanding of elicitation and management techniques 

Pay and Benefits:

• The base pay range for this position is $101,000 -135,000. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan.  This posting is expected to close on March 12th, 2026.
• GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

#LI-Remote - This is a remote position