• design, develop, and maintain Tableau dashboards, and partner closely with the Healthcare Solutions teams to deliver business insights • combines hands‑on analytics and data visualization with stakeholder engagement to inform strategy • track KPIs and produce actionable insights • Establish and maintain KPI definitions, dashboard governance, and data quality checks; drive continuous improvement of data processes and instrumentation • Cross functional alignment with Information Technology & Commercial functions to ensure alignment on business reporting • Partner with CRM team to maintain and continuously improve business processes that track activities and impact of the Healthcare Solutions teams • Partner with the Healthcare Solutions team to translate business questions into analytics requirements and implement scalable solutions • Perform ad‑hoc analyses and present findings to cross‑functional stakeholders • Provide training and documentation for dashboards and analytic tools; act as a point of contact for analytics requests from Healthcare Solutions teams • Support leadership with regular business reviews, executive-level slide decks, and data storytelling that drives decisions • Ensure compliance with data privacy and security policies when handling sensitive healthcare or customer data