Endava
Technology is our how. And people are our why.
Head of Sales Operations – Governance, Reporting
Sales Operations ManagerSales Operations ManagerFull TimeRemoteTeam 10,001+Since 2000H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
46 days ago
Salary
Not specified
Bachelor Degree6 yrs expEnglish
Job Description
• Lead and develop a global Sales Operations, Governance, and Reporting team, building scalable capabilities across analytics, process, and change management.
• Own end-to-end sales governance, ensuring compliance, data integrity, approval frameworks, and risk management across all sales workflows.
• Define and run global sales reporting, forecasting, pipeline management, and performance cadences at weekly, monthly, and quarterly levels.
• Partner with senior sales leaders and Managing Directors to drive sales effectiveness through insights, analytics, and actionable reporting.
• Act as a product owner or proxy sponsor for sales platforms (CRM, CLM, CPQ and AI-enabled tools), shaping roadmap, adoption, and value realization.
• Drive continuous improvement through a product-led approach to sales operations, reporting standards, and operating models.
• Ensure high-quality data to support forecasting, compensation, revenue reporting, and executive decision-making.
• Lead change management and enablement initiatives to support adoption of new processes, tools, and governance models.
• Collaborate cross-functionally with Finance, Legal, HR, Delivery, and Technology teams to align sales operations with broader business needs.
• Manage resources and budgets to ensure efficient, sustainable operations in a growing global environment.
Job Requirements
- 6–8+ years of experience in Sales Operations, Revenue Operations, or Sales / Client Leadership roles within a B2B organization.
- 3–5+ years of experience leading and developing teams in a global, matrixed environment.
- Strong understanding of sales processes, pipeline management, forecasting, and go-to-market execution.
- Hands-on experience with sales and revenue platforms such as CRM, CLM, CPQ, Power BI, and AI-enabled tools (e.g. Copilot, ChatGPT).
- Advanced analytical and reporting capabilities, with the ability to turn data into clear insights and actions.
- Proven ability to influence senior stakeholders and drive adoption of new ways of working.
- Experience operating in complex, fast-paced, technology-driven organizations.
- Strong communication and stakeholder management skills across sales, finance, legal, and delivery teams.
- Self-starter mindset with the ability to balance strategic thinking and hands-on execution.
- Degree in Business, Management, or a related field preferred.
Benefits
- Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
- Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
- Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
- Hybrid work and flexible working hours, employee assistance programme;
- Global internal wellbeing programme, access to wellbeing apps;
- Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.
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