Sumo Logic

Sumo Logic’s vision is to make the world's digital experiences reliable and secure.

Technical Account Engineer – Technical Account Manager, Technical Customer Success Manager

Technical Account ManagerSalesFull TimeRemoteTeam 501-1,000Since 2010H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

11 days ago

Salary

$139K - $163K / year

Bachelor DegreeEnglishCyber Security

Job Description

• Help customers understand best practices • Assist customers in navigating complexities of Sumo Logic • Lead strategic growth through robust relationships • Facilitate training on advanced features • Identify financial and adoption risks • Collaborate with the account team on strategies • Monitor customer KPIs and deployment issues

Job Requirements

  • Extensive SaaS Experience
  • Customer-Centric Approach
  • Relationship Management
  • Communication Excellence
  • Ambiguity Navigation
  • Account Management Prowess
  • Familiar with Cyber Security frameworks
  • Curiosity to learn about the customer base

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
  • Bonuses
  • Stock options

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